Changes to 21 and 23 bus services from next week

Changes to trentbarton’s 21 and 23 services take effect from Sunday July 23.

The 21 and 23 routes are being combined. The 21 currently serves Ilkeston, Kirk Hallam, Stapleford and Nottingham every hour. The 23 currently connects Ilkeston and Kirk Hallam every 15 minutes, with extensions to Cotmanhay and Heanor every 30 minutes.

The two services will combine as the 21 to deliver a simpler, more consistent direct route connecting Heanor-Ilkeston-Kirk Hallam-Stapleford-Nottingham every 30 minutes during the day Monday to Saturday.

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Tom Morgan director of service delivery at trentbarton said: “We’re excited to launch this new, frequent and improved route which will open up new connections for customers in Heanor, Ilkeston, Kirk Hallam and Stapleford.

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“As a local company, our customers are at the heart of everything we do. When we conducted our research, people were very honest with us and said we need to do better and deliver a more reliable and frequent service.

“We’ve listened and made these changes to benefit the majority of our customers and to help us meet evolving levels of demand in these communities.”
Ilkeston-Kirk Hallam-Stapleford-Nottingham will see a frequency increase from hourly to every 30 minutes.

The link between Ilkeston and Kirk Hallam, where demand is in decline, will reduce from every 15 minutes to every 30.

A change of route in Cotmanhay means Heanor Road will be used instead of Cotmanhay Road and Nelson Street. Cotmanhay Road will continue to be served by ilkeston flyer and the two.

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The changes will create a new link between Heanor, Ilkeston Hospital, Kirk Hallam and the Queens Medical Centre in Nottingham. trentbarton hopes this new connection will help people travel to work as well as making it easier for friends and family to visit hospital patients.
Tom Morgan added: “Our friendly drivers are ready to go and are looking forward to welcoming customers on board.”

1 COMMENT

  1. Quote, “As a local company, our customers are at the heart of everything we do. When we conducted our research, people were very honest with us and said we need to do better and deliver a more reliable and frequent service.

    TB scrapped the V2 service from Nottm through Cotgrave and local villages to Bingham without any consultation of the public and all at very short notice. They had no thoughts for those that were to be affected, they only looked at the profits.

    All comments are only words they want the public to hear.

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