Nottinghamshire GP surgeries: How patients rated their experiences in the latest NHS survey

GP surgeries across Nottinghamshire have received widely varying ratings from patients in the latest national survey, with positive experiences ranging from 41% to 94% at individual practices.

The 2026 GP Patient Survey, published in July, asked patients about their experiences of local GP services, including making appointments, contacting surgeries and the care they received.

Across the Nottingham and Nottinghamshire Integrated Care Board area, 74% of respondents reported a good overall experience of their GP practice, compared with approximately 77% nationally.

The Nottinghamshire area ranked 28th out of 36 Integrated Care Board areas in England for positive overall patient experience.

An analysis of published practice-level figures covering 122 GP surgeries across Nottinghamshire and Nottingham city shows considerable differences between individual practices.

Tuxford Medical Centre in Bassetlaw recorded the highest percentage of patients reporting a positive overall experience, at 94%.

Four practices recorded 93%: St George’s Medical Practice in West Bridgford, Plains View Surgery in Gedling, Hill View Surgery in Newark and Sherwood, and Acorn Medical Practice in Mansfield.

East Bridgford Medical Centre also featured among the highest-scoring surgeries, with 92% of patients describing their overall experience as good.

In Rushcliffe, eight of the ten practices included in the analysis recorded positive overall experience scores of at least 85%.

Castle Healthcare Practice received a score of 90%, while The Ruddington Medical Centre, The Gamston Medical Centre and Village Health Group in East Leake each recorded 87%.

IMG 3953 1 1392x1044 1
© westbridgfordwire.com

West Bridgford Medical Centre and Radcliffe-on-Trent Health Centre both received scores of 85%, followed by Musters Medical Practice at 80% and Belvoir Health Group at 72%.

The figures also show significant variations in patients’ experiences of contacting their surgery by telephone.

At East Bridgford Medical Centre, 92% of respondents reported that contacting the practice by telephone was easy, compared with 32% at Belvoir Health Group.

Across the wider county, several practices recorded considerably lower levels of positive overall experience.

Bilborough Medical Centre in Nottingham recorded the lowest percentage among practices included in the analysis, with 41% of respondents describing their overall experience as good.

Larwood Surgery in Bassetlaw and The Practice St Albans in Nottingham both recorded 47%, followed by High Green Medical Practice in Nottingham at 55%.

Whyburn Medical Practice in Ashfield received a score of 57%.

The following tables show the ten highest and ten lowest percentages of patients reporting a good overall experience of their GP practice in the 2026 survey.

Ten highest-scoring GP practices

GP practiceCouncil areaPositive overall experience
Tuxford Medical CentreBassetlaw94%
St Georges Medical PracticeRushcliffe93%
Plains View SurgeryGedling93%
Hill View SurgeryNewark and Sherwood93%
Acorn Medical PracticeMansfield93%
East Bridgford Medical CentreRushcliffe92%
Hounsfield SurgeryNewark and Sherwood91%
Castle Healthcare PracticeRushcliffe90%
Kirkby Health CentreAshfield90%
The Oaks Medical CentreBroxtowe90%

Ten lowest-scoring GP practices

GP practiceCouncil areaPositive overall experience
Bilborough Medical CentreNottingham41%
Larwood SurgeryBassetlaw47%
The Practice St AlbansNottingham47%
High Green Medical PracticeNottingham55%
Whyburn Medical PracticeAshfield57%
Meden MedicalMansfield59%
The Ivy Medical GroupGedling59%
The Linden Medical GroupBroxtowe59%
Balderton Primary Care CentreNewark and Sherwood60%
Greendale Primary Care CentreNottingham61%

 

The GP Patient Survey is an annual independent survey conducted by Ipsos on behalf of NHS England. The 2026 results are based on responses collected between January and April.

Nationally, 654,714 people responded to the survey, including 13,439 across the Nottingham and Nottinghamshire area.

The results provide information about patients’ experiences of GP services but do not constitute an official NHS ranking of clinical quality or safety.

NHS England advises caution when comparing individual practices because results are based on samples of patients and can be influenced by differences in patient populations and survey response rates.

A higher or lower percentage does not necessarily indicate that one practice provides better or worse clinical care than another.

The full 2026 GP Patient Survey results, including individual practice figures and further information about the methodology, are available on the official GP Patient Survey website.

Categories:
 

 

Latest