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Saturday, 6 June 2020 - 11:56am

Commuters will have to pay an average of 2.7% more for rail tickets from 2 January

“We speak to thousands of passengers each year and we know that less than half feel they get value for money."


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Train fares will rise on average by 2.7% next year announces the Rail Delivery Group.

The increase which was announced by industry body the Rail Delivery Group is lower than the 3.1% increase at the start of 2019.

Anthony Smith, chief executive of the independent watchdog Transport Focus, said:

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“We speak to thousands of passengers each year and we know that less than half feel they get value for money. After a year of patchy performance passengers just want a consistent day-to-day service they can rely on and a better chance of getting a seat.

“Transport Focus has long called for a fares system that is simple to use, easy to understand and is flexible enough to cater to how people work and travel today.

“As fares rise passengers must make their voice heard and call on operators to deliver a better service. Passenger should claim compensation every time they are delayed to help offset the cost of the fares rise and Make Delay Pay.”

In a statement the Rail Delivery Group said:

‘This is the third year in a row that train companies have held the average change across all fares below the July RPI rate of inflation, which regulated fares are pegged to.

’98p from every £1 spent on fares goes into running the railway with fares almost covering running costs freeing up public money to fund capital spending on improvements to the railway

‘As part of a long-term improvement plan being delivered by the rail industry 1,000 extra carriages and 1,000 extra services will be added in 2020.

‘Rail companies want to work with any future government to make fares easier for customers by reforming outdated regulations.

‘Train companies have confirmed that rail fares will go up on average by 2.7% next year, lower than July’s RPI measure of inflation which is used by the government to peg changes to around half of all fares. This is the third year in a row and the fifth time in the last seven years that fares have been held below inflation.

‘With 98p in every pound from fares going towards the cost of running the railway, ticket money is enabling unprecedented investment to improve journeys. As part of a programme to replace half the nation’s trains new for old by 2025, rail companies will deliver a thousand extra train carriages across the country next year alone. This will support the introduction of 1,000 new services to weekly timetables for next year, part of 11,300 extra being added by 2025.’

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