Help & Support

Contact details of local organisations that provide support for general issues, debt and other concerns.

Rushcliffe Advice Network

Call: 0115 982 7252 or visit

West Bridgford Advice Centre

Free, Confidential & Impartial

Drop-in advice sessions

Wednesday mornings: 9.30am – 12.30pm

Get specialist advice on a range of issues, including:

Debt – Benefits – Employment – Tax – Legal

Family – Form Filling – General Advice

St. Giles Church Hall

Stratford Road, West Bridgford,


0115 9821475 (Wednesday Mornings only)

Age UK Nottingham & Nottinghamshire

Head office
Age UK Nottingham & Nottinghamshire
Bradbury House
12 Shakespeare Street
Telephone: 0115 844 0011 (Advice Hotline)
The Age UK website includes information about Home Support Service, Trusted Traders, Financial Health & Counselling. 

West Bridgford CAB at Community Contact Centre – scroll down for address and contact details 

Nottingham and District Citizens Advice Bureau

34 – 36 Carrington Street,
Tel: 0115 938 8050

Opening Times

Mon- Tues -Thurs – Fri – 10:00 am – 2:00 pm

Wed 10:00 – 4:00 pm


Nottinghamshire Healthcare Patient Advice & Liaison Service (PALS)

PALS Team – Tel: 0800 015 3367 (09:00 am to 5:00 pm) or complete a contact form on the website
Email –


Notts Housing Advice

Archer House,
Castle Gate,
Tel: 0845 2414 515 
Open from 9.30 till 5.00 every weekday except (Wednesdays when open from 10.00 till 12 noon)


The Samaritans of Nottingham

18 Clarendon Street,
United Kingdom
Tel: 08457 90 90 90 

Rushcliffe Borough Council – Facilities/Support

Contact Centre

The Rushcliffe Customer Services Centre is in West Bridgford Police Station on the corner of Rectory Road and Bridgford Road.


Rushcliffe Community Contact Centre
Rectory Road
West Bridgford
NG2 6BN.

Open for face to face customers from 8am to 6pm, Monday to Friday, and from 9am to 1pm on Saturdays.

For planning enquiries: A duty planner is available at the Rushcliffe Community Contact Centre for face to face enquiries Monday to Friday from 9.30am – 1pm, and also on Wednesday afternoons from 1.30pm – 5pm.

You can contact the Council at

If you wish to contact a specific member of staff, Council email addresses have the format

You can telephone the Council on 0115 981 9911. They are open for calls from 8am to 6pm, Monday to Friday.

You can fax  on 0115 945 5882.

There is  a 24 hour telephone payments hotline – 0115 914 8533.

You use this for paying council tax, business rates, hire of facilities, rental of home alarms, pest control treatments, clearing of blocked drains, waste collection and rents for business premises, septic tank and cesspool emptying.

They accept Switch, Visa Delta, Solo, Visa, Mastercard and Maestro.

Visit one of the contact points
There are several contact points throughout the borough:

Cotgrave: Police contact point, The Precinct, Cotgrave, Nottingham NG12 3JQ. Wednesday 9am-1pm.
Bingham: Bingham Health Centre on Newgate Street, NG13 8FD. Monday, Tuesday, Thursday, Friday 9am- 5pm and Wednesday 9am-1pm.
East Leake contact point: Parish Council Office, Main Street LE12 6PF. Tuesday 9am-12.30pm.
Keyworth contact point: Centenary Lounge, Keyworth Village Hall, Elm Avenue NG12 5AN. Friday 9am-1pm.

By post
To contact Rushcliffe Borough Council by post, use the following address:

Rushcliffe Borough Council
Civic Centre
Pavilion Road
West Bridgford
NG2 5FE.


DebtHelp 1

County Council Services

DebtHelp 2

DebtHelp 3



Useful links;

Public Transport planners, route maps and times

Locallink Community Bus routes, maps, details