Microsoft’s problems began on Thursday evening, 12 November, and continued into Friday morning. Outlook, Teams, Copilot and other Microsoft 365 services have been affected, with Exchange Online appearing to be central to the disruption.
Nottingham University Hospitals:
NUH said:
“We are assessing the impact of a global IT outage on some Microsoft systems.
“Our teams are working to reduce any disruption, with patient care remaining our top priority. Patients should continue to attend their appointments as planned unless advised otherwise.”
Nottinghamshire County Council:
‘Due to the global Microsoft outage, we are experiencing technical issues across some of our services.
‘You can still contact us by phone and through digital channels but please note that this outage may cause some disruption.
‘We’re monitoring the situation and will provide a further update once systems are fully fixed.’
Rushcliffe Borough Council:
‘Our email systems currently have intermittent access due to global Microsoft issues. For any queries please use the web forms on our website at https://rushcliffe.gov.uk or call us on 0115 981 9911.’
Nottingham City Council:
‘We’re currently experiencing disruption to some of our internal systems due to a widespread Microsoft outage.
‘Residents can still contact us by phone or online but our teams may take longer than normal to respond to enquiries.’
It has published alternative telephone contact details:
Bins, bulky waste and community protection 0115 915 2000
Revenues and benefits 0115 718 4444
Council Tax 0115 718 1777
All other enquiries 0115 915 5555
Nottinghamshire Police:
‘Due to a global Microsoft service issue, we are currently unable to receive online form submissions.
‘Until resolved, if your report is time-critical but not an emergency, please call 101 or use
‘Live Chat on our website.
‘In an emergency, always call 999.’
Newark and Sherwood District Council:
‘Due to the global issues affecting Microsoft, we are unable to access Outlook. This is affecting our staff being able to send, receive or view any emails. All appointments residents have booked in with us are still able to go ahead.
‘You can find alternative ways of contacting us, on our Contact Us webpage.
‘Any business related meetings, where access to Microsoft Outlook is required to access teams links and calendar diaries may be disrupted.
‘While all other systems are unaffected, demand is higher than expected globally across the network, meaning that systems are slow to respond or can appear ‘down’, often timing out before you will be able to access them. We are monitoring the national picture with
‘Microsoft, but if you have any urgent questions or need to access any of our services urgently, please call us on 01636 650000.
Thank you for your patience’
Gedling Borough Council
‘Due to a Microsoft outage, our email services are currently unavailable.
‘Emails sent to the council may not be received or responded to while the issue continues.
‘Microsoft is working to resolve the problem and we will provide an update as soon as services are restored.
‘We apologise for any inconvenience caused.’
Mansfield District Council:
‘Due to the global Microsoft outage, we currently have no access to our emails. We’re monitoring the situation and will respond to emails as soon as Microsoft resolve their issues.
‘This means that our phone lines are likely to be extremely busy today, so you may experience longer than usual waiting times. Our website is available, so if you need to make a service request of find out more information on services, please visit www.mansfield.gov.uk.
‘If you’ve sent us an email in the last 12-24 hours, there’s a chance it won’t have come through, but we will respond as soon as we can.
‘We’re sorry for any inconvenience this may cause.’
Nottingham City Council Housing Services:
‘We’re currently experiencing disruption to some of our internal systems due to a widespread Microsoft outage. You can still call or DM us but we may take longer than normal to respond to enquiries.
‘We apologise for any inconvenience and thank you for your patience while this global issue is resolved.
‘Repairs: 0115 915 2222
‘Tenancy issues including ASB and tenancy fraud: 0115 746 9555
‘Rents: 0115 915 4920.’
