A mum, whose three week old son was admitted to the Critical Care Unit at Nottingham Children’s Hospitals, is full of praise for the staff that looked after him.
Georgia, Barrington- Evans, mum of three- week- old Zak, was admitted to the Paediatric Critical Care Unit (PCCU) during the early part of January, after showing symptoms of Bronchiolitis.
Georgia said: “My baby spent four days on this (PCCU) ward and I just want to say a huge thank you to the lovely staff that looked after him! The nurses were absolutely brilliant and made us feel completely at ease after such a traumatic experience. They reassured me about everything and looked after him so well so that I could try to catch up on sleep, explaining that Zak would be ok.”
Zak, was initially admitted to Chesterfield Royal Hospital NHS Foundation Trust, with a cough cold like symptoms, and had reduced feeds. He then required an intensive care bed and was transferred to the Paediatric Critical Care Unit at Nottingham Children’s Hospital for suspected Bronchiolitis.
The Derbyshire mum added: “One of the nurses, Angela, took care of him Saturday night and I can’t thank her enough! She rang me as soon as he woke up and had his ventilation tube out and let me cuddle him, which was amazing as I hadn’t held him since Tuesday! The team made sure he came round well and made him comfortable whilst awake – being so friendly and comforting to Zak.”
Zak has since been transferred back to Chesterfield Hospital after no longer requiring intensive care treatment.
Georgia wrote to staff to thank them, she said: “Your nurses are absolutely incredible. Everyone who we came into contact with was so lovely and reassuring! They made my whole family feel at ease and made the horrific experience bearable. The little touches like making bunting and letting me help wash him or just being there and answering all my questions even when I’d asked them 100 times!
“I can’t thank the staff enough. A massive thanks to all your doctors and everyone else who helped with Zak too! You’ve made my baby better and I can’t thank you all enough. Thank you so much! Hopefully we won’t have to come to you again but if we do I know we will get the best care!! It’s brilliant to be home back as a family again!”
Jamie Crew, Family Health Division, Deputy Head Nurse said: “We are always so grateful to receive feedback from our patients and families to help us improve the care we provide. It is so humbling to receive these very kind words from Zak’s parents and I am pleased to hear that he is doing well.”