Thursday 20 June 2024
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NUH stands down critical incident but pressures remain at the Trust

Nottingham and Nottinghamshire health services update on Friday 6 January.


Last night (Thursday 5 December), with agreement from our clinical leadership teams, we took the decision to stand down on the critical incident that was declared at NUH on 29 December 2022.

The pressures on our staff and services remain severe however and we continue to ask our communities to help us.

What you can do to help

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  • If your relative is due to be discharged from hospital and needs to be collected, please do so as early as possible. This will help our teams and free up a hospital bed for someone waiting to be admitted.
  • Only call 999 or attend A&E departments for serious accidents and for life threatening emergencies.
  • Where the situation is not life-threatening, alternative support will be available through NHS111 online or by calling 111
  • Urgent Treatment Centres (UTC) treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds and other non-emergency conditions. Waiting times are usually much shorter than A&E. UTCs are available at:
    • Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. You don’t need an appointment to attend.
    • Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE
    • Ilkeston Community Hospital – is open 8am-8pm. It can be found on Heanor Road, Ilkeston, Derbyshire, DE7 8LN. You can book into this service via 111.
  • Flu and Covid-19 are currently circulating in the community, so stay at home if you have symptom and get your jabs if you are eligible. More details about how to get your flu and Covid-19 jab can be found here and here
  • Pharmacies can help with allergies, constipation, headaches, earaches and many other ailments. Many pharmacies are open and you can find opening hours for your local pharmacy here
  • Please do not visit patients in our hospitals if you have an illness – and when you do come to our hospitals, please wear a mask in clinical areas, as directed.

Michelle Rhodes, Chief Nurse at Nottingham University Hospitals NHS Trust, said:

“Our staff and services are under the most strain that I have ever known. The daily demand for beds from very poorly people is creating long waits to be seen in our emergency department and long waits to be admitted to one of our wards. These patients are often waiting in corridors in overcrowded departments.

“This is clearly not the experience that we want for our patients and our staff are working incredibly hard in difficult and challenging circumstances to give people the best care that they can.

“We will always do our best to keep patients safe and we are working with our NHS and local authority partners to put in place measures to ensure that people who need hospital and emergency care can get treatment quickly and to identify and utilise any additional capacity to allow us to discharge patients and free up our beds.

“The response from everyone at our hospitals to the exceptional pressures we are facing has been immense – we have opened more beds at short notice, deployed staff from elsewhere in the hospital to support colleagues in ED, ensured that patients waiting for beds have access to food and water and we are using hospital at home and remote monitoring services to discharge people as soon as they are medically fit to free up beds.

“We will continue to prioritise patients who are most in need of clinical care, which means those who are the sickest or most seriously injured will be seen more quickly.”

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