A sewage treatment plant extension has been approved in an area where raw waste has flooded into people’s homes.
Severn Trent says the project – near the villages of East Leake and West Leake will meet the demands of a growing population – but planners have criticised “appalling communication” by the water company.
Nottinghamshire County Council also heard that “horrendous traffic” from the works began before planning permission was granted.
Divisional Councillor Matt Barney (Con) told a planning committee on Tuesday (July 23): “This application has caused significant angst and distress for the community of West Leake.
“The area has had unprecedented housing growth. The sewage works are way, way under capacity.
“However, we had a bad start with Severn Trent, with a complete lack of communication. Hedges and trees were being ripped out.”
He said the traffic had been “horrendous” and claimed Severn Trent lorries hadn’t followed the agreed 20mph speed limits for the narrow roads, which needed rigorous enforcement.
There will be 90 lorries a day during peak construction periods through the summer, although most days will be closer to 20.
Sophie Tunnicliff, programme manager at Severn Trent, told the committee: “The plant is at its treatment capacity and there has been sewage flooding as a result.
“The proposed work will resolve flooding and pollution issues.
“To meet the deadline set by the Environment Agency on March 31 2025, we had to begin work on a key structure before permission was granted.”
She said Severn Trent would agree to pay for any damage to roads and verges caused by the construction, and admitted it should have engaged with the community sooner.
The committee unanimously gave permission but shared concerns about Severn Trent.
Councillor Gordon Wheeler (Con) said: “I can’t imagine how horrible it must have been for residents to have sewage leaking into their homes and porches.
“Given population growth will carry on, it’s vital this work goes ahead – but it’s not the first time their communication has been appalling.”
Councillor Philip Owen (Con) said: “Is it arrogance or incompetence when applicant wants retrospective permission?
“However, we can’t say no given residents are suffering indescribable events when storm force water hits the area.”
Councillor Jim Creamer (Lab) told the water company: “Please begin planning earlier in future so it doesn’t have to upset local residents who don’t know what’s going on.”
Councillor Nigel Moxon (Con) added: “It always seems to take companies a long time to reinstate trees that they promise – they have to be pushed and prodded. I hope Severn Trent gets it right first time.”