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Saturday, September 21, 2019

This Nottingham company is changing the face of IT support

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Nottingham based company Cloudworks is disrupting the world of IT support, with its innovative new offer which combines cyber security with proactive support.

The company, based in the Lace Market, was founded in 2015 by Tony Brown, a senior IT consultant with over 30 Microsoft qualifications to his name.

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Latest research shows that almost two-thirds of UK companies employing between 10 and 49 people – the equivalent of 130,000 businesses nationwide – fell victim to some form of cybercrime in 2018* and with cyber breaches and data loss constantly in the news, Cloudworks quickly saw a gap in the market where security was becoming more of an issue than IT support.

Tony Brown commented, “The reliability of technology has improved radically in the last decade, meaning that traditional IT support is less needed. However, companies of all sizes are having to grapple with new threats and regulation – from malware to making sure data is protected in line with the new GDPR regulations.

“There is no room for complacency when it comes to IT security which is why we launched our proactive security support service – we believe that IT support and security should go hand in hand not separate services.”

Cloudworks’ proactive approach to security, means their support team are continuously monitoring users, devices and systems to ensure they are constantly protected against cyber threats, data loss and business interruption, as well as offering speedy support if there is a technical issue with systems and equipment.

Cloudworks work with all types of businesses and have seen their client base expand significantly in the East Midlands over the past couple of years.

New client Dan Wright, General Manager from Boditrax, a Nottingham based company developing body composition technologies deployed in health clubs worldwide commented, “as a business dealing in personal health data, our primary focus is on protecting our customer’s information. Cloudworks support model means they are constantly monitoring our business and strengthening our security. Their strategic support on our IT infrastructure and getting the best use from the Microsoft Cloud services has also been invaluable, as well as saving us money on our previous IT supplier.”

For more information go to: www.cloudworks.co.uk

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