Friday 27 January 2023
3.9 C

Police warning of potential track and trace scam

Track and trace scam – With the launch of the NHS test and trace service, it is likely that fraudsters may try to exploit this service by posing as contact tracers.

Action Fraud has released figures stating that so far 2,057 victims have lost a combined total of over £4.6 million to coronavirus-related scams. Scams have been used to steal money, including, courier fraud, online shopping and auction fraud, computer software service fraud, lender loan fraud, pension liberation fraud, investment fraud, mandate fraud, and phishing.

Here is a useful guide issued by the government, on how it works and what to expect if you are contacted:

The key advice is that NHS contact tracers will NEVER ask you to:

∙ Dial a premium rate number to speak to them (e.g. those starting 09 or 087)

∙ Make any form of payment

∙ Purchase a product of any kind

∙ Details about bank accounts

∙ Give social media identities or login details, or those of contacts

∙ Supply any passwords or PINs, or set up any passwords or PINs over the phone

∙ Disclose any of your personal or medical information to your contacts

∙ Download any software to your PC

∙ Hand over control of your PC, smartphone or tablet to anyone

∙ Access any website that does not belong to the government or NHS

Cyber Prevent and Protect Officer Molly Steward, said: “While we are yet to see any cases where people have been targeted in this way in Nottinghamshire, it is always good to be aware of potential scams and remain on the front foot.

“We have some useful resources on our Nottinghamshire Police website here and our Online Safety and Fraud checklist here will allow anyone to go through our advice step by step to further improve Online & Fraud safety. There is further protect advice here:

“Please report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to

“You can also report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).

“By reporting Cyber Crime and Fraud to Action Fraud you will enable police forces to build a picture of what type of cybercrime or Fraud is being committed, this means that we can use our resources more effectively to prevent crime in the future. Reporting also allows Protect Officers to offer support and advice necessary to help protect from becoming a repeat victim of Cyber Crime or Fraud.”