NET has released updated information for passengers after today’s tram collision with a bus.
NET: 6:38 pm Friday 20 February
‘We are now running to all stops. Passengers may find a delay on the Hucknall – Toton Lane line following the earlier disruption to service.’
NET: 5 pm Friday 20 February
Our overhead lines have been isolated, and therefore we have no service between Beeston Centre and Toton Lane.
Trams heading in the direction of Toton Lane will terminate at Beeston Centre.
NCT Orange Line buses are accepting tram tickets and travel cards.
A replacement bus service is also operating between Toton Lane and Beeston Centre, using bay 1 of the interchange.
Customers travelling to/from any stops between Beeston and Inham Road should use the NCT Orange 36.
Customers travelling to/from Toton Lane can use the replacement bus service between Toton Lane and Beeston Centre.
NET: 3 pm Friday 20 February
‘We currently have no tram service between Toton Lane & Beeston Centre. NCT Orange line buses are accepting our tickets and passes. There is also a dedicated Tram Replacement shuttle bus running between Toton Lane & Bramcote Lane (Sandby Court bus stop).’
NET: 6 am Friday 20 February
‘Following a road traffic accident, we currently have no service between Bramcote Lane and Toton Lane, affecting the Toton Lane and Hucknall tram services.
‘Trams heading towards Toton Lane will terminate at Bramcote Lane. A replacement bus service is operating from the Sandby Court bus stop situated on Bramcote Lane, heading towards Toton Lane park and ride.
‘One of our trams has been derailed following a collision with a bus, and we are arranging a recovery vehicle to rerail or remove the damaged tram.’
We will keep customers informed of the current situation via our social media channels, but for all the latest information on our tram services, see our service status page here: NET Service Status
NET said at 8:20 pm:
‘Following a road traffic accident, we currently have no service between Bramcote Lane and Toton Lane, affecting the Toton Lane and Hucknall tram services.
‘Trams heading towards Toton Lane will terminate at Bramcote Lane. A replacement bus service is operating from the Sandby Court bus stop situated on Bramcote Lane, heading towards Toton Lane park and ride.
‘One of our trams has been derailed following a collision with a bus, and we are arranging a recovery vehicle to rerail or remove the damaged tram.
‘This incident and our plan to recover our services may change over the evening, and this incident is likely to impact tram services heading into Friday, 20th February. Customers wishing to use our Park and Ride towards the City Centre are encouraged to use the Clifton South park and ride or alternative car parks wherever possible to avoid any disruption to their journey.’
Alternative transport and directions
Current services – Latest updates NET Service Status
Currently, our trams heading towards Toton Lane will terminate at Beeston Centre. The recovery of our tram will require us to isolate our overhead lines in this section, and therefore, our trams will only be able to reach as far as Beeston.
A dedicated replacement bus service will operate between Beeston Interchange and Toton Lane whilst our overhead lines are isolated. NCT Orange Line 36 buses are also accepting tram tickets and travel cards.
If you’re travelling towards Toton Lane, the NCT Orange Line buses will accept tram tickets and travel cards from the City Centre, or use tram services to reach the Beeston interchange. From Beeston interchange, customers can use the NCT Orange Line buses for stops as far as Bramcote Lane, or use a dedicated tram replacement bus service which will operate between Beeston interchange and Toton Lane.
If you’re travelling towards the City or Hucknall from Toton Lane, a replacement bus service will operate from the park and ride to Beeston Centre. Customers will need to alight the replacement bus and use the tram services towards the City and Hucknall.

This disruption will affect services for the rest of the evening and will likely impact tram services on Friday, 20th February. If possible, customers are advised to use tram services from Clifton South to avoid disruption to their journey. It’s difficult to determine when we would be able to run through to all stops, but we’re working to return to normal as quickly as possible once we are confident it is safe to do so. Please keep your eye on the NET Service Status page.




