trentbarton has announced fare changes which take effect from Sunday April 10 2022.
Many fares are being frozen and some groups of customers will see no rises at all. But faced with high inflation and increasing costs of fuel, parts and wages, trentbarton is having to increase some fares.
However, travelling by bus remains the green option to cut carbon and air pollution, and will still be cheaper than the equivalent solo journey in a car.
trentbarton’s mango app is increasingly the cheapest way to travel, with discounted singles, new zonal caps and rolling caps.
Customer feedback has called for a simpler and clearer fare structure. trentbarton is responding to that desire by making mango a first choice not just for frequent travellers but also for irregular users.
Keenly priced single tickets – including those paid for using contactless bank cards – remain an important way to get people to try travelling by bus. Any increases to singles are being minimised.
To encourage couples, families and friends to travel together, the duo and group zigzag prices are frozen, as is the £3.50 zigzag plus add-on which includes morning peak travel.
Increased revenue from those fares which have gone up will enable trentbarton to not only pay for its fuel and staff but to continue to invest in its services and fleet.
Some of the changes are:
- mango off-peak day cap for trentbarton land is £6.30
- mango peak seven-day cap for trentbarton land is £10.10
- The introduction of zone 7 day and 28 day caps to mango enables customers to access cheaper caps without having to do anything differently, as mango works out the best price for them.
- Most customers buying single tickets in Derby will see no increase and the number of Derby zone tickets is reduced in line with trentbarton’s aim to simplify fares.
Tom Morgan, group commercial director at trentbarton, said: “We only increase fares when we have to, and the current inflationary pressures on our costs have to be covered for our services to remain viable.
“We are also simplifying our fare structure after listening to customer feedback and accelerating improvements which make our most popular ways to pay – mango, travel contactless and zigzag – the best value for money.
“Keeping our single fares attractive means we are the great value and green choice for occasional travellers keen to get on board with the best way to travel for people and their environment.”