Wednesday 17 July 2024
21.4 C
Nottingham

Critical Incident declared at QMC’s Emergency Department

A critical incident has been declared at Nottingham University Hospitals NHS Trust as the Emergency Department (ED) at Queen’s Medical Centre is currently experiencing sustained pressures and we are asking the public to think wisely before they attend.

NUH said:

‘Our staff are working tirelessly to care for patients, but the demand on our services is causing very long waits for patients to be seen in our ED and then to be admitted to a ward. This is causing overcrowding in our ED.

‘The public can help by only attending our Emergency Department for serious accidents for life threatening emergencies.

‘Where the situation is not life-threatening, alternative support will be available through NHS111 online or by calling 111.

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‘Please also consider using Urgent Treatment Centres (UTCs). They can treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds, and other non-life-threatening conditions. You do not need an appointment to attend and waiting times can be much shorter than A&E. We have UTCs at:

Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500.

Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE.

Pharmacies can offer over the counter advice and treat common illnesses such as colds, sore throats, stings and allergies.

Our emergency services remain open and you should continue to come forward as normal in emergency and life-threatening cases – when someone is seriously ill or injured, or their life is at risk. Our aim is to prioritise patients with the highest level of need and ensure that we continue to manage emergency care.

We ask that if your relative is due to be discharged from hospital and needs to be collected, please do so as early as possible. This will help our teams and free up a hospital bed for someone waiting to be admitted.

What you can do to help

  • Only call 999 or attend A&E departments for serious accidents and for life threatening emergencies.
  • Where the situation is not life-threatening, alternative support will be available through NHS111 online or by calling 111
  • Urgent Treatment Centres (UTC) treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds and other non-emergency conditions. Waiting times are usually much shorter than A&E. UTCs are available at:
  • Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. You don’t need an appointment to attend.
  • Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE
  • Ilkeston Community Hospital – is open 8am-8pm. It can be found on Heanor Road, Ilkeston, Derbyshire, DE7 8LN. You can book into this service via 111.
  • Pharmacies can help with allergies, constipation, headaches, earaches and many other ailments. Many pharmacies are open and you can find opening hours for your local pharmacy here

Please do not visit your loved ones in hospital if you have any flu or other respiratory illness symptoms – please wait until you are better to visit them.

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