East Midlands Railway (EMR) is rolling out wayfinding improvements across eight of its stations aimed at helping its customers use more logical and safer ways to navigate its sites.
The £73,000 project will deliver accessible wayfinding improvements at locations up and down EMR’s network, including Kettering, Wellingborough, Nottingham, Beeston, Bulwell, Newark Castle, Hinckley and Sheffield.
The new signage has been placed to allow customers to better understand how to get to a platform, exit, or entrance, as quickly and as safely as possible. EMR has also reduced sign clutter as much as possible, helping customers navigate the station environment with confidence and in a way that suits individual needs.
Standardising the language used on the signs is another feature of the work, helping customers to become familiar with the same words and better understand their meaning.
The project is wholly funded by EMR with the exception of a £3,000 match funding contribution from Hinckley & Bosworth Borough Council.
Depending on funding, similar wayfinding projects at other stations could also be rolled out in the future.
