Fewer than half of crime victims surveyed in Nottinghamshire were satisfied with the police service they received, according to a performance report showing a decline over the past year.
Victim satisfaction stood at 47% in the update to June 2026, down 5.8 percentage points from a year earlier and 1.7 percentage points on the previous quarter.
The figures come from the Police and Crime Survey and are included in the report monitoring delivery of the Nottinghamshire Police and Crime Plan.
Overall public confidence in local police also fell, standing at 49.1%, down 1.5 percentage points over the year.
The proportion of respondents who believed police did a good job was 43.9%, while 35.6% gave a positive response on police tackling local issues.
The report acknowledges that investment in neighbourhood policing has not yet translated into improved public perceptions of the service.
Budgeted neighbourhood officer strength reached 335.3 full-time equivalent posts, an increase of 17.9% over the year.
Police community support officer strength stood at 155.6 full-time equivalents, up 7% and above the target of 150.
There was some improvement in perceptions of police visibility. The proportion of respondents reporting that police were visible in their area rose by 2.9 percentage points over the year to 34.2%.
However, that remained below the plan’s target of 42.6%.
The report also highlights a gap in confidence between disabled and non-disabled respondents.
Confidence among disabled respondents stood at 43.6%, compared with 51.1% among non-disabled respondents. The figure for disabled respondents had fallen by 6.9 percentage points over the year.
Separate measures showed higher satisfaction among victims of particular offences, with domestic abuse victim satisfaction at 88.1% and hate crime victim satisfaction at 86.3%. These figures come from different survey measures and should not be read as directly comparable with the overall victim satisfaction result.
Satisfaction with the separate victim support service was also high, at 98.9%. This measures support received through that service, rather than satisfaction with policing.
The number of victim support interventions reached 20,631 in the year to June, an increase of 38%.
The report suggests this may reflect greater awareness of available help and improved referral arrangements.
It also records that 92% of victims were advised about their rights under the Victims’ Code of Practice, although this was down 0.9 percentage points on a year earlier.
