GMB Union workers will strike over pay after failing to reach a deal with NET – it is for 10-days from today Friday 27 September until 6 October.
NET has issued the information below for passengers:
Dates affected
Friday 27th of September – Limited Tram Service
Saturday 28th September – Limited Tram Service
Sunday 29th September – No Tram Service
Monday 30th September – Limited Tram Service
Tuesday 1st October – Limited Tram Service
Wednesday 2nd October – Limited Tram Service
Thursday 3rd October – Limited Tram Service
Friday 4th October – No Tram Service
Saturday 5th October – No Tram Service
Sunday 6th October – No Tram Service
Normal service is to resume on the 7th of October
Tram Timetable during limited service days
06:00-07:00 – No tram service
07:00-15:40 – Limited tram service – Phoenix Park and Hucknall to Nottingham Station – 15-minute service
15:40-18:30 – Limited tram service – Phoenix Park and Hucknall to Wilkinson Street – 15-minute service
18:30-00:00 – No tram service
Limited Service Network Maps and Times
Service between 07:00 – 15:40
During the above times, we will be operating a tram service between Phoenix Park/Hucknall and Nottingham Station
Trams are available every 15 minutes
Service between 15:40 – 18:30
During the above times, we will be operating a tram service between Phoenix Park/Hucknall and Wilkinson Street
Trams are available every 15 minutes
FAQs
Q. During the strike, can I use my tram tickets on the buses? A. Buses will not be accepting tram tickets during the strike
Q. I have a season pass, will my pass be extended? A. We will not be offering season pass extensions due to the strike
Q. Can I claim a partial refund on my season pass or weekly ticket? A. Whilst we can’t offer a partial refund, you do have the right to claim a refund on your season pass in line with our refund policy. See our Terms and Conditions page for more information
Q. I have a weekly ticket or a 1-month season pass, can I claim a refund? Whilst our terms and conditions on refunds do not account for 1-month or weekly tickets, we will be able to calculate a refund, minus any of the time already used on your ticket. Please contact our customer relations team at info@thetram.net
Q. Can I still board a tram to visit Nottingham’s Goose Fair? A. No, for safety reasons we will not be able to service the Forest tram stop during Nottingham’s Goose Fair. See the above timetable and maps for more information
Q. Why are you unable to operate a limited service on all of the days during the strike? This is subject to change depending on staffing levels. For safety reasons, we are unable to operate tram services without the required number of network managers and network controllers. If we do have enough safety-critical staff working in our control room, we will be able to operate a limited tram service as mentioned above
Q. Why is the strike taking place? A. We have been in discussion with the GMB Union to agree on a new pay deal for our staff. As we have not been able to reach an agreement, members of the GMB Union have voted in favour of industrial action
Q. Will I still need to buy a ticket or scan my travel card if I’m travelling during the strike? A. Yes, if you are using the tram service during the strike whilst we are offering a limited service, you will still need to purchase the appropriate ticket for your journey. For more information on our tickets including prices, please click here
