Our NHS and social care staff have worked tirelessly to maintain services and keep everyone safe over the Christmas period.
As we approach the New Year, our hospitals continue to face pressures with emergency departments and GP surgeries seeing high numbers of patients.
All our services, including our Emergency Department, will be operating as normal over the New Year bank holiday, however, we ask you to kindly use our services responsibly as we remain very busy.
- If your medical situation is not life-threatening, or an immediate emergency, you may be able to find support and advice from NHS111 online or by calling 111.
- Deciding when to call an ambulance can often be confusing and you can find out more by visiting the NHS UK website for information on when to call 999 and when to go to A&E.
You may also want to order your repeat prescriptions in advance ahead of the bank holiday. Local pharmacies can help you with preparing for the bank holiday, supporting you with self-care for common conditions as well as providing advice on treatments and recommend over the counter medicines that you can buy without a prescription.
Pharmacists can help with things like allergies, rashes, insect bites, headaches, earaches and many other more common ailments you may have over the long weekend. Manu pharmacies will be open during the bank holiday, find your local pharmacy on the NHS England website.
Here is how you can help:
- Only call 999 or attend A&E departments for serious accidents and for genuine emergencies.
- When you need urgent medical care but it is not an emergency, please visit NHS 111 online or call NHS111 for advice on how to get the care you need at any time of day or night.
- Urgent Treatment Centres treat injuries including sprains, strains, suspected fractures, bites, cuts, scalds and other non-emergency conditions. Waiting times are usually much shorter than A&E. We have UTCs at:
- Nottingham – The NHS Urgent Care Centre (next to the BBC building) is open every day from 7am-7pm. You don’t need an appointment to attend. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500
- Newark – Newark Hospital is open 9am-10pm (last patient admitted at 9.30pm). It can be found on Boundary Road, NG24 4DE
- Ilkeston Community Hospital – is open 8am – 8pm. It can be found on Heanor Road , Ilkeston, Derbyshire, DE7 8LN. You can book into this service via 111. For other non-urgent cases, when you need medical advice and it’s not an emergency, please speak to your GP practice or a pharmacist.
- Use the NHS App for access to a wide range of services and information, such as accessing medical records, booking and managing appointments, reviewing medication and ordering prescriptions as well as checking symptoms.
- Flu and Covid-19 are currently circulating in the community, so stay at home if you have symptom and get your jabs if you are eligible. More details about how to get your flu and Covid-19 jab can be found here – Flu vaccine – NHS (www.nhs.uk) and here https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/how-to-get-a-coronavirus-vaccine/
- Members of the public can also help ease pressures by using their local pharmacy. Pharmacies can help with allergies, constipation, headaches, earaches and many other ailments. Many pharmacies are open over the New Year break, you can find opening hours for your local pharmacy here – https://www.england.nhs.uk/midlands/nhs-england-and-nhs-improvement-midlands-work/bank-holiday-pharmacy-opening-times/#nottinghamshire
- GPs – many are open as usual, however, please check opening times for your local surgery over the New Year holiday.
For more information on non-urgent healthcare options in Nottingham and Nottinghamshire, please visit: https://notts.icb.nhs.uk/your-health/urgent-treatment-centres-utc/
