All Nottinghamshire Councils have added details to a central hub giving details of community support and volunteers working near you.
Nottingham City Council, Nottinghamshire County Council, Ashfield District Council, Bassetlaw District Council, Browtowe Borough Council, Gedling Borough Council, Mansfield District Council, Newark and Sherwood District Council and Rushcliffe Borough Council are all working to ensure we support residents as best we can during the Coronavirus outbreak.
We are also aware of the large number of local groups and volunteers who are working hard to provide support to the those in need, and we are extremely grateful to them for the work they are doing in their communities.
Over the upcoming weeks we will continue to look at the best ways in which we can help individuals and groups to continue to provide that support, while meeting our own obligations with regard to providing support to everyone involved.
Local help
There are a number of local volunteer groups offering help if you are staying at home because of Coronavirus. To find what services are being offered in your area, click on the relevant tab below. Alternatively, you can call our Customer Service Centre on 0300 500 8080 between 8am to 6pm, Monday to Friday.
Guidance for residents who need support from volunteers during the Coronavirus outbreak
If you are responsible for a community group, faith group, charity, parish or town council and are not listed but are planning to support people who are self-isolating we would like to hear from you.
Please email enquiries@nottscc.gov.uk including ‘Volunteering’ in the subject line, or call 0300 500 8080, and be ready to provide the following information:
- Your name / organisation
- Contact details – postal, telephone and email address
- Have you been DBS checked?
- Area of Nottinghamshire in which you are able to provide support
- What support you can offer.
Guidelines for volunteers during the Coronavirus outbreak.
Over the next few days we will be adding further information as we receive it. We will also be introducing a searchable database of volunteers and the help they are offering.
If you are a group or an individual volunteer, we will be producing an online form which will allow you to make yourselves known to us and become registered as volunteers on the hub.
Ashfield Voluntary Action
Teresa Jackson
t.jackson@ashfieldvoluntaryaction.org.uk
We will be publishing further details for Ashfield when they are confirmed.
Bassetlaw Community Voluntary Services BCVS
01909 476118
http://www.bcvs.org.uk
Bassetlaw Action Centre
01777 709650
http://www.bassetlawactioncentre.org.uk
Aurora Wellbeing Centre
For people affected by cancer or long term health conditions
Monday to Friday, 9am -5pm
Telephone: 07591 952496
MIND
0800 4700203
admin@nottinghamshiremind.org.uk
Beckingham
Councillor Joan Sanger 01427 848636 Joan.Sanger@cllr.bassetlaw.gov.uk
Bircotes
Age Concern (Harworth) –Hilary Jones 07790 230673
Bole
‘The Clay Responders 2020’ – Councillor James Naish James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
Carlton in Lindrick
Councillor Steve Scotthorne
steve.scotthorne@cllr.bassetlaw.gov.uk
Telephone: 07805 791799
Councillor David Pidwell
david.pidwell@cllr.bassetlaw.gov.uk
Telephone:07908 272984
Councillor Robin Carrington-Wilde
robin.carrington-wilde@cllr.bassetlaw.gov.uk
Telephone: 07808 65123
Clarborough
Councillor Ben Sofflet
ben.sofflet@cllr.bassetlaw.gov.uk
Telephone: 07771 716154
Cuckney
Norton and Cuckney Parish Council
Contact details:
David Alvey 07976 445620 dave.ncpc@gmail.com
Lee-Ann Morton: 07943 208565 leeannm.ncpc@gmail.com
Cllr. Kevin Dukes: 07887 657936 kevin.dukes@cllr.bassetlaw.gov.uk
Fenton
‘The Clay Responders 2020’ – Councillor James Naish
James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
Hayton
Councillor Ben Sofflet ben.sofflet@cllr.bassetlaw.gov.uk
Telephone: 07771 716154
Harworth
Age Concern (Harworth)
Hilary Jones
Telephone: 07790 230673
Hodsock
Facebook Group setup with people helping with local support
James Hubball
Telephone: 07827226522
Kilton
See BCVS
Langold
Facebook Group setup with people helping with local support
James Hubball
Telephone:07827226522
Littleborough
‘The Clay Responders 2020’ – Councillor James Naish
James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
Manton
Councillor Josie Potts josie.potts@cllr.bassetlaw.gov.uk
Telephone: 07835 179507
See BCVS
Misson
White Hart 01302 710211
Misterton
There is a Facebook group set up for people to volunteer help (www.facebook.com/groups/150946562770884/)
An email helpline has been set up misterton.help@gmail.com
Councillor Hazel Brand hazel.brand@cllr.bassetlaw.gov.uk
Telephone: 07710 292026
North Leverton
‘The Clay Responders 2020’ – Councillor James Naish
James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
The GP Surgery has a Facebook page to help with communication at the present time.
North Wheatley
The Clay Responders 2020’ – Councillor James Naish James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
Norton
Norton and Cuckney Parish Council)
Contact details:
David Alvey 07976 445620 dave.ncpc@gmail.com
Lee-Ann Morton: 07943 208565 leeannm.ncpc@gmail.com
Cllr. Kevin Dukes: 07887 657936 kevin.dukes@cllr.bassetlaw.gov.uk
Ranby
The Chequers Inn can deliver hot meals from their menu
www.thechequersatranby.co.uk
Telephone: 01777 709090
Retford
(Tiln Lane, Welham Road, St Saviour’s Estate, Town Centre, Newton, Bracken Lane, Whitehouses)
Councillor Sue Shaw sue.shaw@cllr.bassetlaw.gov.uk
Telephone: 07588 626763
Ordsall
Councillor Carolyn Troop carolyn.troop@cllr.bassetlaw.gov.uk
Telephone: 07808 783027
Councillor Julie Leigh Julie.leigh@cllr.bassetlaw.gov.uk
Telephone: 07432 674846
South Wheatley
‘The Clay Responders 2020’ – Councillor James Naish James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
Sturton le Steeple
‘The Clay Responders 2020’ – Councillor James Naish
James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
Watermeadows (Worksop)
Councillor Julie Leigh Julie.leigh@cllr.bassetlaw.gov.uk
Telephone: 07432 674846
Walkeringham
Malcom Dilly
Telephone: 07702 002331
Welbeck
Cllr. Kevin Dukes, kevin.dukes@cllr.bassetlaw.gov.uk
Telephone: 07887 657936
West Burton
‘The Clay Responders 2020’ – Councillor James Naish James.naish@cllr.bassetlaw.gov.uk
Telephone: 07967 807037
www.facebook.com/groups/203164434459072
West Stockwith
There is a Facebook group set up for people to volunteer help www.facebook.com/groups/150946562770884
Councillor Hazel Brand hazel.brand@cllr.bassetlaw.gov.uk
Telephone: 07710 292026
Worksop
See the BCVS
Love Worksop – Facebook support page
Mutual Aid Groups
Many mutual aid groups have also been set up in the local community, which is great to see. You can see a list of those that we are aware of below, along with some guidance on protecting yourself from scams and fraudsters who may take the current situation as an opportunity to target vulnerable people.
Here are links to some of the groups we’re aware of:
Support agencies and partners
Middle Street Resource Centre (MSRC)
Closed to the public from Monday 23rd March 2020 but providing telephone support and signposting for people experiencing Mental Health issues.
Monday to Friday, 10am until 3pm.
Call 0115 925 2516 or visit the Middle Street Resource Centre website
Hope Nottingham
Community support centre working in partnership with many local agencies and supporting food banks.
Call 0303 040 1110 or visit the Hope Nottingham website
Eastwood Volunteer Bureau
A food parcel service for local residents in need in the North Broxtowe area (based on qualifying criteria).
Open Fridays, 10am until 1pm
Please call to confirm before visiting on 01773 535 255 or visit the Eastwood Volunteer Bureau website
The Haven Centre
Offers a wide range of community services or if you need to talk or someone to pray with you.
Services may be affected by the COVID-19 outbreak so please call first.
A food bank is available on Thursdays and Friday mornings, 10am until 12pm.
Call 0115 824 0287, extension 9 or visit The Haven Centre website
The Helpful Bureau
Helping people to remain living safely and independently in their homes.
Services may be affected by the COVID-19 outbreak so please call first.
Call 0115 949 1175 or visit The Helpful Bureau website.
Healthy Start
Please be aware during these difficult times that people may be eligible for food and vitamin vouchers through the national Healthy Start scheme.
People eligible for Healthy Start are pregnant women and families (with children under 4) on benefits and low incomes. Eligible women and families receive food vouchers worth £3.10 per week, and more when their child is under a year old.
Eligible pregnant women and children are also entitled to free vitamins.
For more information about the scheme visit the Healthy Start website
Awsworth Parish Council
The Parish Council are looking at ways to help those affected. If you are self-isolating and require any help whatsoever, please contact the Clerk, Hayley Holt, on 0115 944 1839 / 07913 751 484 or email clerkawsworthpc@hotmail.co.uk between 9am and 5pm.
Please also contact Hayley is you are able to assist others and you can be added to the list of helpers.
Voluntary Action Broxtowe
Mansfield Community and Voluntary Services(CVS) Office
Community House, 36 Wood Street, Mansfield, Nottinghamshire NG18 1QA
Telephone (01623) 392444
Email: info@mansfieldcvs.org
Opening Hours: Monday to Friday, 9am to 5pm.
Newark and Sherwood CVS
Madeleine O’Sullivan (Chief Officer)
mosullivan@nandscvs.org
Nottingham(shire) Covid 19 Food Aid
https://www.facebook.com/groups/200301657867410
There is a need for a structured countywide response to Covid-19. This group has been set up to organise support that can be distributed across the county. Please post up offers of food support and requests for food support. The hope is that this group can link food resources to food supply more efficiently.
Nottingham Covid-19 Mutual Aid
https://www.facebook.com/groups/2561302757529545
Nottingham Covid-19 Mutual Aid is an apolitical Facebook group to seek and offer support during this Coronavirus outbreak. This group is also an open forum for people to discuss anything related. Please use this group to ask for and give help.
Bulwell Community Support for Coronavirus
https://www.facebook.com/groups/195516855044465/about
Bulwell Community Support is a Facebook Support group which seeks and offers support during the Coronavirus outbreak. Please use this page to offer your services or ask for any assistance. The group hopes to bring together volunteers who will be able to assist the vulnerable and self-isolating to ensure they have everything they need and to keep track of people and make sure they are safe.
Right Track social enterprise (covering Bulwell and Bulwell Forest wards)
Right Track recognise these are extraordinary times and as a Social Enterprise working in Bulwell and Bulwell Forest, we want to offer some support to the community.
Commencing Monday 23 March and initially running until 17 April, these services are for those who are isolated, disabled and elderly and free of charge. (All the phone numbers are standard rate calls)
Free Delivery for Essential Items
We have made two people available Monday to Friday between 10am and 2pm to pick up and deliver essential items to those who are isolated, disabled and elderly. We don’t have the facility to pay for the items, however the collection and delivery is free of charge.
Due to capacity we can only offer this in Bulwell & Bulwell Forest. To access this please call 01158 228542 between 9am and 11am, Monday to Friday
Redundancy Support Line
If you have been made redundant or at risk of redundancy, we can offer advice on what to do next, free remote training and signposting to relevant organisations. We cannot provide financial support but advice on your next steps.
To access this Monday, Tuesday, Wednesday Thursday and Friday between 9am and 3pm please call 01158 228541
This support line is available to all Nottingham City Residents
Supporting Parents of Children aged up to 11
With the announcement of the schools closing or reducing their hours we have launched a support line for parents of children aged up to 11 years old, to give them advice and email them resources for activities that families can do together.
This line will be open Monday to Friday 10am to 4pm to parents of children aged up to 11.
This support is open to all Nottingham City Residents
To access this support please call 01158 228543.
We are only a small Social Enterprise, and I wish to make you aware that our Support for Redundancy and Supporting Parents lines are operated by only two people so we apologise if due to demand you are not able to get through to us.
Any information is general in nature. You should consider whether the information is appropriate to your needs and, where appropriate, seek professional advice.
Covid-19 Outreach & Support Team Nottingham
https://www.facebook.com/NottsCOST
nottscost@gmail.com
COVID-19 Outreach & Support Team (C.O.S.T) are a not for profit organisation providing support in Nottingham for those in self isolation during the COVID-19 pandemic. We offer telephone support to those who need it and home visits to those vulnerable.
The following is a list of community groups and businesses offering additional support in the Rushcliffe area in reaction to the ongoing national Coronavirus outbreak.
Rushcliffe Borough Council understands these groups, individuals and businesses are happy to support individuals. However, the Council is not responsible for the co-ordination of these groups. All contact details listed below are simply for reference.
Should you have any concerns regarding any of the groups listed below, please email media@rushcliffe.gov.uk with further details.
Bingham
Bingham Helping Hands
Private Facebook group for residents of Bingham. Visit the Bingham Helping Hands Facebook group for more information.
Clive Lancaster and Sons Butchers Ltd
Local butchers in Bingham are offering to deliver meat to those unable to visit the store and are happy to take card payments over the phone or upon collection to retain a safe distance. Free deliveries available for those over 70, self-isolating or spending over £20 on their order. Find out more on the Clive Lancaster and Sons Butchers Ltd Facebook page.
The Snack Shop
The Snack Shop in Bingham is able to deliver hot and cold sandwiches and snacks to residents within an 8.5 mile radius of Bingham. Deliveries can also be made to homes and workplaces as necessary. The physical shop is shut to the public at present, but please visit The Snack Shop’s Facebook page for more information.
The Rosie May Foundation
The Rosie May Foundation (reg. charity 1113049), is providing a free delivery service to support local businesses and help with the delivery of goods to vulnerable people in the local community.
Support is available for free, seven days a week, to help those over 70, self-isolating or working as NHS / key workers.
Volunteers are being trained to drive the charity’s pink Tuk Tuk to deliver pre-paid prescriptions and groceries, in adherence with Government guidelines to prevent the spread of infection.
Please call 01949 358745 or visit the charity’s website for more information.
Bunny
Public Facebook group for residents of Bunny in Rushcliffe. Members are currently liaising with the Parish Council and working to support members of their community where possible. Please keep an eye out for the next edition of the ‘Bunny Bulletin’ for further updates. You can find the Facebook group here: https://www.facebook.com/groups/3218218554886601
Cotgrave
The Cotgrave Noticeboard
Public Facebook group for residents of Cotgrave in Rushcliffe to help residents stay updated on local matters. Visit the Cotgrave Noticeboard group on Facebook to find out more.
Grannies Tearoom & Gift Shop in Cotgrave
Tearoom Grannies, based in Cotgrave, is now trialling a new delivery service for those in Cotgrave who are needed to self-isolate at home. The tearoom also offers a full take out service and orders can be placed over the phone. Visit Grannies Tearoom’s Facebook page for more information. Address: 3 Bingham Road, Cotgrave, NG12 3JS
Telephone: 0115 9894461
Kerry’s Fresh
A Cotgrave-based family business delivering fruit and vegetables, meat, and fish to local businesses and homes. For more delivery information, please visit the Kerry’s Fresh website or call 0115 9860 929.
Rushcliffe CVS in Cotgrave
Rushcliffe Community & Voluntary Service are assisting residents with collecting shopping, prescription collection, keeping in touch with isolated people and other tasks. Please visit the Community and Voluntary Service website for further details.
In particular, the group are welcoming any new volunteers who are able to assist with the following:
- Shopping – online or in person, and delivering food to those in isolation
- Telephone befriending – making regular phone calls to offer some friendship and company
- Collecting and delivering prescriptions
- Dog walking.
Costock
Public Facebook group for the residents of East Leake and Costock. Members are working together to support members of their community where possible. Find out more and connect with fellow residents on the East Leake and Costock Life Facebook group.
Cropwell Bishop
Cropwell Bishop’s village website is working to provide updates on the ongoing situation. For the latest local updates and closures, please visit the village website.
Cropwell Butler
Public Facebook group for residents of Cropwell Butler in Rushcliffe. For the latest local updates and to hear more about community efforts, please visit the Cropwell Butler Village Community Facebook group.
East Bridgford
Public Facebook group for residents of East Bridgford in Rushcliffe. Members are working to support members of their community where possible. Visit the Together East Bridgford Facebook group to find out more.
East Leake
Public Facebook group for residents of East Leake in Rushcliffe. The group’s description reads: ‘Community response group to help and support those within our village who need it.’ Request to join the group on Facebook, or search ‘East Leake Corona Response’.
East Leake Parish Council
A Community Care leaflet has been delivered to residents in East Leake to help find out more about the support available from their neighbours, courtesy of East Leake Parish Council. The Community Care Association has a network of Area Organisers in the area who can be contacted by anyone with concerns about vulnerable, lonely or housebound people in the village. Please visit the village website for more details.
Edwalton
Community volunteers in the Edwalton area are willing to deliver items and offer support to any residents affected by COVID-19. Please email media@rushcliffe.gov.uk for more information.
Langar and Barnstone
Public Facebook group, updated by Langar and Barnstone Parish Council. Members are currently liaising with the Parish Council and working to support members of their community where possible. Visit Facebook to find out more or join the group.
Flintham
Public Facebook group for the residents of Flintham in Rushcliffe. Members of the group are offering support to neighbours coping with self-isolation or social distancing and offering a range of services to further assist them at this time. Visit the Fintham Village Facebook group to find out more or join.
Gamston
Public Facebook group for the residents of Gamston in Rushcliffe. Members of the group are offering support to neighbours coping with self-isolation or social distancing and offering a range of services to further assist them at this time. Visit the Gamston Community Facebook group to find out more.
Community Volunteers
Community volunteers in the Gamston area are willing to deliver items and offer support to any residents affected by COVID-19. Please email media@rushcliffe.gov.uk for more information.
Gotham
Private Facebook group for the residents of Gotham in Rushcliffe. For the latest local updates and closures, please visit the Gotham Village Community Group Facebook group.
Granby cum Sutton
The Parish Council can help with picking up shopping, phone calls, posting mail and urgent supplies through Parish Clerk and volunteers from the community. Please visit the Granby cum Sutton Parish website to find out more.
Keyworth
Keyworth Parish Council is co-ordinating community organisations who would like to help Keyworth residents in need of help during the Coronavirus pandemic. Find out more on the Parish Council’s Facebook page. Alternatively, if you represent a group in the area that can help, please email the Parish Council clerk at office@keyworthparishcouncil.org.uk
Keyworth United Community Football Club
The Community Football Club are currently putting together a support team to help residents in the area by supplying hot meals, care packages or friendly conversations. The club are very kindly inviting residents to get in touch if they would like to find out more. Please visit the Keyworth United Community Football Club website for details on how to get in touch with the club.
Kingston on Soar
Public Facebook group for residents of Kingston on Soar in Rushcliffe. Members of the group are offering support to neighbours coping with self-isolation or social distancing and offering a range of services to further assist them at this time. Visit the Kingston on Soar Facebook group to find out more.
Kinoulton
Public Facebook group for Kinoulton, sharing updates on Government advice and opportunities to support local members of the community. Visit the Kinoulton Covid-19 Mutual Aid Group on Facebook to find out more.
Langar cum Barnstone
The village website is working to provide updates on the ongoing situation. For the latest local updates and closures, please visit the Langar cum Barnstone village website.
Newton
Public Facebook group for residents of Newton in Rushcliffe. Members of the group are offering support to neighbours coping with self-isolation or social distancing and offering a range of services to further assist them at this time. Visit Facebook to find out more or join the group.
Normanton on Soar
Public Facebook group for residents of Normanton on Soar in Rushcliffe. Visit the Spotted – Normanton on Soar Facebook group for more information.
Radcliffe on Trent
Volunteers have come forward in the Radcliffe on Trent area who are able to deliver groceries to those who are self-isolating or social distancing. Please email media@rushcliffe.gov.uk or call 0115 981 9911 if you would like more information.
Staff from Metropolitan Housing are liaising with local volunteer groups and the Parish Council to assist residents who may need additional support. Please email media@rushcliffe.gov.uk for further details.
Rempstone
Rempstone Parish Council & Village Hall Coronavirus Working Party
Residents in Rempstone are setting up a support service for those impacted by COVID-19. The team are seeking volunteers to help with shopping, getting prescriptions and tasks such as dog walking. If you would like to contact the group and request support, or volunteer your services, please visit the Rempstone Village website Coronavirus pages.
Ruddington
Ruddington.info are providing the latest updates on events in the village, please visit the village website for more information.
Ruddington COVID-19 Mutual Aid
Private Facebook group for residents of Ruddington in Rushcliffe. The group’s description reads: ‘A group for the people of Ruddington to ask for support if they are ill, need to self-isolate or just to make contact with others. A place for people to offer help to those in need.’ Visit Facebook to find out more or join the group.
Stanton on the Wolds
Stanton on the Wolds Community Action are calling on households to consider whether they could help their neighbours who need to self-isolate, or whether they themselves would appreciate support from a volunteer in the village to help pick up shopping, visit the post office, or just be a friendly voice on the telephone. Visit the Stanton on the Wolds Parish website for more information.
Thrumpton
Coronavirus Thrumpton support group
A group of Thrumpton residents are working together to co-ordinate care efforts for people who are self-isolating and offer support to those people who are feeling most isolated or anxious.
The team have a list of volunteers and their contact details and will be working to spread the load.
Please visit the Thrumpton Village Hall Group Facebook page for more information. Alternatively, please email info@thrumpton.org.uk if you would like support.
West Bridgford
Free meal delivery – CHEFF & The Body Project
CHEFF and The Body Project are teaming up to offer to donate and deliver healthy fresh food to vulnerable members of the local communityin Lady Bay, West Bridgford, Gamston, and Edwalton area residents. If you would like to know more, or know someone who could benefit from this extra assistance, please email CHEFF direct at info@cheff.co.uk
Iceland – additional opening hours for vulnerable and elderly residents
West Bridgford’s branch of Iceland will be opening its doors exclusively to vulnerable and elderly residents from 9am to 10am each Wednesday morning until further notice.
Other branches of Iceland are also working to support residents with additional hours, please check with your individual branch for more details.
West Bridgford address: 26 Tudor Square, West Bridgford, Nottingham NG2 6BT
Phone: 0115 981 0324
West Bridgford Community Helpers
Private Facebook group for those hoping to co-ordinate efforts to help support more vulnerable and elderly members of the town’s community.
Residents wishing to help can join the group by searching ‘West Bridgford Community Helpers’ on Facebook.
Yellow Cars of Nottingham
Yellow Taxis in West Bridgford have offered to pick up prescriptions and pre-paid shopping orders and deliver free of charge to people who are self-isolating or are vulnerable. Contact Yellow Cars on 0115 981 8181.
Ace Cars
Ace Cars based in West Bridgford are offering to help with delivery services in the local community for those impacted by COVID-19. Specialist vehicles for wheel chair or adapted facilities are available if required. Please contact Ace Cars directly for more information at acecars@rocketmail.com or on 0115 9145 555.
Yumacha and Uchi
Both Yumacha and Uchi are offering a free meal for NHS workers who can provide proof of ID. Please contact the restaurants for more details: Yumacha on 01159 811 400 or Uchi on 01159 811 042.
Willoughby on the Wolds
Willoughby on the Wolds Community Action are calling on households to consider whether they could help their neighbours who need to self-isolate, or whether they themselves would appreciate support from a volunteer in the village to help pick up shopping, visit the post office, or just be a friendly voice on the telephone. Please email media@rushcliffe.gov.uk to find out more.
Wysall
Wysall Community Action are calling on households to consider whether they could help their neighbours who need to self-isolate, or whether they themselves would appreciate support from a volunteer in the village to help pick up shopping, visit the post office, or just be a friendly voice on the telephone. Please email media@rushcliffe.gov.uk to find out more.
Widmerpool
Widmerpool Community Action are calling on households to consider whether they could help their neighbours who need to self-isolate, or whether they themselves would appreciate support from a volunteer in the village to help pick up shopping, visit the post office, or just be a friendly voice on the telephone. Please email media@rushcliffe.gov.uk to find out more.
NOTE FOR GEDLING – GO HERE FOR A SPREADSHEET OF GROUPS AND VOLUNTEERS


